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Track your order

View shipment progress, item allocation, and delivery milestones in one place.

Order lookup

Tracking lookup

Use the active carrier number if you already have it.

Tracking lookup

Finding shipment

Checking the carrier route and matching this tracking number to any BL TAC shipment details we have.

What to expect

Use your order number and checkout email, or enter a tracking number, to view shipment progress in one place.

Before live scans appear

Some shipments move straight to carrier scans, while others stay in preparation for a few days before the first live update appears.

If items ship separately

Separate parcels are listed individually, with the items shown under the parcel they are travelling with.

When updates go quiet

International handovers can go quiet for a few days. No action is needed during routine gaps; check this page again for the next available milestone.

Tracking help

Common tracking questions

Quick answers to help you understand shipment progress without leaving this page.

Why has my tracking not updated?

Carrier scans do not always appear every day. Some parcels are booked, prepared, or handed between carrier networks before the next live milestone is posted. This page shows the latest tracking information available to BL TAC.

Why does the Shop app show a different status?

The Shop app can sometimes show a different status from the carrier route. Use this BL TAC tracking page as the main reference because it keeps the available carrier milestones linked to the same shipment.

What if tracking says delivered but I have not received it?

Check the delivery address, mailbox, safe place, household members, mailroom, reception, or collection point. Carriers can mark a parcel delivered shortly before the final handoff is complete, so check again later the same day.

Why are there multiple tracking numbers?

A shipment can use one number for the international journey and another for local delivery. BL TAC keeps every available leg together here, so continue using this page as the single tracking reference.